Website Privacy Notice
Throughout this privacy notice, “University” “we”, “our” and “us” refers to the Norwich University of the Arts. “You” and “your” refers to visitors to our website.
Norwich University of the Arts (NUA) is a registered data controller. We hold personal information about our website visitors electronically, under the requirements of UK Data Protection legislation. We process your data to ensure that we understand who uses our site and how our site is used and to improve our site and ensure it is secure. This processing occurs because it is necessary to meet our legitimate interests in operating and improving the website, analysing its use, and ensuring its security.
We do our utmost to protect your privacy. As such we have security systems and procedures to protect information from unauthorised disclosure, misuse or destruction.
What information do we hold about you?
Our website automatically logs certain information about every request made of it. Our website does not automatically capture or store personal data from visitors to the site, other than to log your IP address and session information. Session information includes the time and duration of your visit to the site and the browser used.
Where personal information is collected on the University’s website, for instance through a web form or an online payment system, you will be informed as to what information is being captured and why in our enquiries privacy notice.
Why do we collect this information?
We collect personal information about website usage through cookies. They simply allow us to provide you with personalised features to make your visit to our website as smooth and relevant to you as possible. We use Google Analytics to monitor our website’s performance, sources of visitors and patterns of use. (See the section below on how we use your information which explains cookies and Google Analytics).
We collect information about you if you place an order with us for a product, such as a prospectus, or for a service, such as book a place on an open day.
How we use your information?
You may dislike the idea of a website accessing and storing your data. And if that’s the case, you have the ability to accept or decline cookies by modifying the settings in your browser at any time. The ‘help’ function within your browser should tell you how, as will the ‘enabling/disabling cookies’ page on this site. However, you may not be able to use all the interactive features of our site if the cookies are disabled.
sets three cookies; nmstat, siteimproveses and szcookiechoice. These cookies collect statistics on website usage such as when a visitor last visited the site, tracking page views and user journeys and determining if a user accepts or declines cookies.
Third party cookies
This cookie is placed by Facebook. It enables us to measure, optimise and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our users move between devices when accessing the NUA web site and Facebook, to ensure that our Facebook advertising is seen by users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the NUA web site. Further information about the Facebook Pixel.
Web Banner Advertising
If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites. Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices.
For further information on cookies visit www.allaboutcookies.org
Who we share your information with?
When you visit our website we use a third party service, Fasthosts, to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the University website.
It is possible to make credit card payments to the University through our web site. Such payments are handled by a third party e-commerce company called Realex, they have their own privacy notice visit www.realexpayments.com/privacy-statement.
How long do we keep your information?
We will keep your personal information only as long as is necessary to fulfil the purpose for which it was collected and in accordance with the University’s records retention schedule.
You may request a copy of the personal information we hold about you. This is called a subject access request. If you wish to make such a request, contact the Data Protection Officer (see details under the “how to contact us” section) or download and complete a subject access request form from our website.
If you wish to correct any information about you held by the University contact our Data Protection Officer in the first instance.
Under data protection law, you are entitled to enforce your rights if you believe they have been breached: claim compensation for any damage caused by any organisation if they have broken data protection law.
Read about all your individual rights (PDF)
How to contact us
If you require further information about how your personal information is held and processed by us please contact the University’s Data Protection Officer, email email@example.com.
Norwich University of the Arts
3 -7 Redwell St
We try to meet the highest standards when collecting and using personal information. If you have any concerns with regard to your personal information, please contact us at the above address. You have a right to complain to the Information Commissioners Office about the way in which we process your personal information. Please see www.ico.org.uk/concerns.
Changes to this privacy notice
We keep our privacy notices under regular review. This privacy notice was last updated September 2021.